Privacy Policy

Introduction

Wireroom, Inc. (“Wireroom,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wireroom.com or use our AI-powered claims intelligence platform. By using our services, you agree to the practices described herein.

Effective Date: March 9, 2026 | Contact: privacy@wireroom.com

Information We Collect

• Identifiers: Name, email address, company name, phone number, IP address.
• Professional Information: Job title, area of practice, claims portfolio details.
• Usage Data: Pages visited, features used, browser type, device information.
• Communications: Messages via contact forms, demo requests, or email.
• Financial Information: Billing details processed by third-party payment processors (we do not store full card numbers).

How We Use Your Information

We use collected information to provide and improve our platform, respond to inquiries, process transactions, send communications, analyze usage, comply with legal obligations, and detect and prevent fraud and security incidents.

Your California Privacy Rights (CCPA/CPRA)

California residents have the following rights under the CCPA as amended by the CPRA:

• Right to Know: Request disclosure of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: Wireroom does not sell your personal information.
• Right to Limit Use of Sensitive Personal Information: Limit use to permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, submit a verifiable request to privacy@wireroom.com. We will respond within 45 days (up to 90 days if additional time is needed).

Cookies and Tracking Technologies

We use essential, analytics, and marketing cookies. You may manage preferences through our cookie consent banner or browser settings. We honor the Global Privacy Control (GPC) opt-out signal for California residents.

How We Share Your Information

We do not sell your personal information. We may share it with service providers bound by confidentiality obligations, when required by law or legal process, in connection with a business transfer, or with your explicit consent.

Data Security

We implement industry-standard security including TLS/HTTPS encryption, access controls, and regular security assessments. No Internet transmission is 100% secure.

Data Retention

We retain personal information as long as necessary to fulfill the purposes in this policy or as required by law, after which we delete or anonymize it.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. Contact us at privacy@wireroom.com if you believe we have inadvertently done so.

Changes to This Policy

We may update this policy periodically. Material changes will be communicated by updating the effective date and, where appropriate, by email.

Contact Us

Wireroom, Inc. — Privacy Team
Email: privacy@wireroom.com
Website: wireroom.com